Payments & Refunds Policy

This Payments & Refunds Policy (the “Policy”) forms part of the Terms and Conditions of AmplifyME (the “Company”). By registering for, and/or making payment in respect of, any programme, course, or service provided by the Company, including but not limited to the Summer Analyst Training Programme, the AmplifyME Finance Bootcamp, and AmplifyME Pathways for Students (together, the “Programmes”), the participant (the “Participant”) expressly agrees to be bound by the terms of this Policy.

1. Billing

1.1 The Participant shall provide the Company with accurate and complete billing information including full name and valid payment method information.

1.2 In the event that automatic billing fails for any reason, the Company reserves the right to suspend or withhold access to the relevant Programme until payment has been successfully processed.

2. Fee Changes

2.1 The Company reserves the right, in its sole discretion and at any time, to modify fees charged in respect of any Programme.

2.2 Any such modification shall apply only to future enrolments and shall not affect Participants who have already registered and remitted payment in full or in part in accordance with the agreed payment schedule.

2.3 The Participant acknowledges and agrees that no refund, rebate, or price adjustment shall be due in the event that the Company offers any Programme at a discounted rate or lower fee subsequent to the Participant’s registration and payment.

2.4 For the purposes of this Policy, the “Programme Commencement Date” means the first calendar day on which the Participant is scheduled to commence participation in the relevant Programme.

3. Accuracy of Billing and Account Information

3.1 The Company reserves the right to refuse, cancel or limit any order or enrollment at its sole discretion. This may include, without limitation, orders that in the Company’s judgement appear to have been placed by resellers, distributors, or for unauthorised commercial purposes.

3.2 In the event of cancellation by the Company, the Participant shall be notified using the contact details provided at registration.

3.3 The Participant shall be responsible for ensuring that all billing, payment, and account information remains current and accurate at all times.

4. Payment Terms

4.1 General

4.1.1 Registration for any Programme constitutes a legally binding obligation to pay the full Programme fee, irrespective of whether payment is made in full at the time of registration or by instalments under Section 4.2.

4.1.2 Liability for the Programme fee is not contingent upon completion of the Programme and shall not be reduced or discharged by cancellation, withdrawal, or non-attendance, subject only to the refund entitlements expressly provided in Section 5.

4.1.3 Payment shall be made by one of the following accepted methods: debit or credit card (via the AmplifyME website or associated payment page), bank transfer, or PayPal.

4.1.4 Access to the Programme is conditional upon receipt of payment in accordance with the requirements of Section 7 (Product-Specific Provisions).

4.2 Split Payments (where applicable)

4.2.1 Where the Company permits a split payment arrangement, the Participant remains unconditionally liable for the entire Programme fee, subject only to the refund entitlements set out in Section 5.

4.2.2 Instalments shall be made strictly in accordance with the agreed payment schedule.

4.2.3 Failure to remit payments by the due date shall entitle the Company to suspend the Participant’s access to the Programme until the outstanding balance is discharged.

4.2.4 The Company reserves the right to take any lawful measures necessary to recover unpaid amounts in the event of non-compliance with these payment terms.

5. Refund Policy

5.1 Cooling-Off Period

5.1.1 In accordance with applicable consumer protection legislation, the Participant shall be entitled to a cooling-off period of fourteen (14) calendar days from the date of initial payment.

5.1.2 In the event of cancellation during this period, the Participant shall be entitled to a full refund of all sums paid, provided written notice of cancellation is received by the Company within such period and provided that access to the relevant Programme has not yet been granted.

5.1.3 Where the Participant receives immediate access to a Programme (including, without limitation, AmplifyME Pathways for Students), the Participant acknowledges and agrees that such access constitutes full delivery of the digital service. In such cases, the Participant’s right to cancel and obtain a refund after access has been granted shall be limited to the statutory cooling-off period referred to in Clause 5.1.1 and shall expire thereafter.

5.2 Refunds Following the Cooling-Off Period (Programme-Based Products)

5.2.1 Subject to Clause 5.3, cancellations received more than two (2) calendar months prior to the Programme Commencement Date shall entitle the Participant to a refund of fifty percent (50%) of the total Programme fee.

5.2.2 Cancellations received within two (2) calendar months of the Programme Commencement Date shall not entitle the Participant to any refund.

5.2.3 In the case of split payments, only amounts paid in excess of fifty percent (50%) of the Programme fee shall be refunded. Where less than fifty percent (50%) has been paid, the Participant shall remain liable for the outstanding balance up to that amount.

5.3 Exceptional Circumstances

5.3.1 Refunds outside the provisions of Clauses 5.1 and 5.2 may only be granted at the sole and absolute discretion of the Company and shall be considered only in exceptional circumstances (including but not limited to serious illness or bereavement).

5.3.2 Supporting documentary evidence may be required to support a claim.

5.3.3 For the avoidance of doubt, the receipt by a Participant of an internship or employment offer shall not constitute an exceptional circumstance entitling the Participant to a refund.

6. Deferrals and Date Changes

6.1 Deferrals

6.1.1 A Participant may request to defer enrolment to the next available cycle of the Programme.

6.1.2 Any request for deferral must:
(a) be made in writing (by email) to the Company; and
(b) be received not less than one (1) calendar month prior to the Programme Commencement Date.

6.1.3 Deferral requests received within two (2) calendar months of the Programme Commencement Date shall not entitle the Participant to preserve or carry forward any refund rights. For clarity:
(a) refund eligibility is determined by reference to the original Programme Commencement Date notified at the time of registration;
(b) deferring to a later cycle does not reset or restart the refund calculation period; and
(c) if a Participant later cancels following such a deferral, any refund shall be assessed strictly in accordance with Section 5 and by reference to the original Programme Commencement Date.

6.1.4 Approval of a deferral request is at the sole discretion of the Company and may be subject to availability in the next Programme cycle.

6.2 Date Changes

6.2.1 A Participant may request to change their Programme start date, provided that:
(a) the request is submitted in writing (by email) to the Company; and
(b) the request is received not less than two (2) weeks prior to the Programme Commencement Date.

6.2.2 Approval of any change of start date shall be at the sole discretion of the Company. The Company may take into account, without limitation, Programme capacity, scheduling constraints, and operational considerations.

6.2.3 If a date change request is approved, the Participant shall be re-enrolled in the Programme on the newly confirmed date, subject to the same terms and conditions of this Policy.

6.2.4 If a date change request is denied, the Participant shall have the option either to:
(a) retain their original enrolment date; or
(b) cancel their enrolment, in which case any refund shall be assessed in accordance with Section 5.

7. Product-Specific Provisions

7.1 Summer Analyst Training Programme

7.1.1 Payment may be made either in full or, where approved by the Company, by way of split payments under Section 4.2.

7.1.2 Refunds and deferrals are governed by Sections 5 and 6.

7.2 AmplifyME Finance Bootcamp

7.2.1 The Programme fee must be paid in full prior to the Programme Commencement Date.

7.2.2 Split payments may be permitted only where the agreed instalment schedule ensures full payment is received before the Programme Commencement Date.

7.2.3 Refunds and deferrals are governed by Sections 5 and 6.

7.3 AmplifyME Pathways for Students

7.3.1 Access is granted by way of a one-off payment. Split payments under Section 4.2 are not available.

7.3.2 Refunds are limited to the statutory cooling-off period set out in Section 5.1. No refunds shall be available under Section 5.2 or Section 5.3.

7.3.3 Deferrals and date changes under Section 6 do not apply.